Think about the last job interview you had. Did you worry about how to get there and if you’d make it on time? Most of us simply hop in the car or take public transportation without a second thought. But for many Americans, particularly those in major metro cities, landing a job interview is only the first of many painstaking steps to actually getting a job.
When Jane* called 2-1-1 last month, she was out of options. A single mom of two young children living in Cleveland, she was unemployed and facing possible eviction. She’d lost her job in January and was paying rent using her federal income tax refund, which was running out. When she finally landed a job interview, she didn’t have the money to get to and from the interview. Without a car or easy and inexpensive public transportation, she was in a catch-22. Luckily, 2-1-1 Cleveland had access to free Lyft rides through a new partnership between the ride-sharing company and United Way. When Jane explained her dilemma, the 2-1-1 specialist assured her that she could provide her with roundtrip transportation at no cost.
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